Moat House Surgery

Moat House Surgery

Online consultation system – Triage Form

Contact us ONLINE!


You will need to log into your account and verify your photo ID through the NHS app. There is information on how to do this here: Once you do this you will automatically linked to the surgery. If you have an existing account and are not prompted to do this you need to reset your account and make a new one.

Patient access/MYGP are now outdated so are not compatible with modern NHS systems. We advise you set up the NHS app to view your record/order medication.

Pharmacy First

Please see below the 7 common conditions which a local pharmacist will be able to help you with and can supply a prescription for medicines without the need to visit a GP.

Every pharmacist trains for 5 years in the use of medicines and managing minor illnesses, so they are well equipped to provide health and wellbeing advice to help people stay well. They are also experienced in spotting warning signs, otherwise known as red flag symptoms, which may warrant a referral to another healthcare provider.

After a consultation with the pharmacist, the pharmacy will send a notification to the patient’s GP on the same day or on the following working day. 

Clinical pathwayAge range
Acute otitis media*1 to 17 years
Impetigo1 year and over
Infected insect bites1 year and over
Shingles18 years and over
Sinusitis12 years and over
Sore throat5 years and over
Uncomplicated urinary tract infectionsWomen 16-64 years

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Or Visit NHS 111 Online

In case of a life-threatening emergency, please dial 999.

Click here for more information about the NHS APP
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