When we are open

Surgery Opening Hours

  • Monday: 7:30am – 6pm
  • Tuesday: 7:30am – 6pm & 6:30pm -8pm
  • Wednesday: 7:30am – 6pm & 6:30pm – 8pm
  • Thursday: 7:30am – 6pm & 6:30pm – 8pm
  • Friday: 7:30am – 6pm
  • Please note our telephones will be on answerphone between 1pm and 2pm everyday.
  • Saturday: Closed
  • Sunday: Closed

Dispensary Opening Hours

  • Monday: 8am – 6pm
  • Tuesday: 8am – 6pm
  • Wednesday: 8am – 6pm
  • Thursday: 8am – 6pm
  • Friday 8am-6pm
  • Saturday: Closed
  • Sunday: Closed

Emergency care

If you or someone you are with finds themselves in a life-threatening situation call 999 and ask for an ambulance. You will be taken to most appropriate place for your needs which in some case may not be your nearest hospital.

Need to see a doctor? NHS 111 can help

If you need to see a doctor but can’t get to your local practice you may be able to be seen outside of normal practice hours.

Visit NHS 111 Online or call 111 and if appropriate, the advisor will be able to schedule you an appointment with a GP – it may not be your usual one –  at a local venue. If you could be better treated elsewhere, they will be able to direct you to the best place to suit your needs. 111 is free to call at all times.

Experiencing a mental health problem?

If you are affected by a mental health issues over the bank holidays and are not already known to local mental health services, or call 111. If you are a service user already, you can access services via your Community Mental Health Team or the out of hours GP service. 

Call the Samaritans

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

Call us for free on 116 123

Moat House’s Self Care page

Please check out our Self Care section on our website for further information on how to treat yourself or get the best help possible for your needs.

The Practice is closed on Bank Holidays:

Good FridayFriday 29th March 2024
Easter MondayMonday 1 April 2024
Early May Bank HolidayMonday 6 May 2024
Spring Bank HolidayMonday 27 May 2024
Summer Bank HolidayMonday 26 August 2024
Christmas DayWednesday 25 December 2024
Boxing DayThursday 26 December 2024

Protected Learning Time 2024

From April 2023, Protected Learning Time Sessions will be held within the practice between 2:30pm and 6:00pm. The practice will remain closed during this time.

  • Tuesday 18th June
  • Wednesday 17th July
  • Thursday 19th September
  • Tuesday 22nd October
  • Wednesday 20th October