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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Patient SurveyTake our patient survey
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

Welcome to The Moat House Surgery

Moat House SurgeryThe Moat House Surgery is committed to providing a high standard of medical care in a friendly caring atmosphere. We work closely together as a team, and this site is designed to help you get the best out of the services that we offer.

Coming to the surgery for the first time

If you arrive by car or on foot please enter the building by the main entrance.  You will find two patient toilets immediately to your right  (we also have a disabled access toilet near the consulting rooms).

The reception desk is accessed via a door into a privacy area, we would ask patients to check that a patient isn’t already at the desk before entering this area. The receptionist will ask you to wait in the foyer if they already have someone at the desk to maintain confidentiality/privacy.

Self Booking in machine

You do not have to go the reception desk to acknowledge that you have arrived for an appointment.  We do have a self booking in machine which is very easy to use. The machine requires you to touch the screen to confirm your day and month of birth and gender.   

It will not be able to find your appointment if you are over 20 minutes late and you will need to speak to a receptionist on that occasion.

If you do not say you are here the doctor will not call your name and you will miss your appointment.

 


PLEASE NOTE THAT WHEN BOOKING APPOINTMENTS ONLINE, ONLY THE AVAILABLE APPOINTMENTS WILL SHOW.  IF A SPECIFIC DOCTOR IS NOT LISTED THEY HAVE NO AVAILABLE APPOINTMENTS AT THE MOMENT AND YOU WILL NEED TO LOOK AGAIN TOMORROW OR CONTACT THE SURGERY DIRECTLY.

 


(Site updated 27/09/2017)

Contact Details

Moat House Surgery

Contact Telephone

01487 822230
01487 822230
01487 824033
01487 824207
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website