Repeat Prescriptions

If you take regular prescribed medication/repeat medication, you will be given a repeat prescription request form. A week before you need more medication, please make sure to request them using the following methods. (It takes at least 2 working days to get your prescription ready (not counting a weekend or bank holiday).

If you are on regular repeat medication, you will be asked to attend for check-ups. This is to ensure that the medication is still working effectively and safely, and that your care cannot be improved in any way.

In case of emergency we will always try to dispense within 24 hours on request. However please give us 48 hours notice if at all possible.

Methods of ordering your prescriptions:

The NHS App / NHS Log In

Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.

By returning the computerised repeat slip by post or in person . If you wish your prescription posting back, please include a stamped addressed envelope.

mailing the Surgery: [email protected]

If you are a dispensing patient please email: [email protected]

Patient Access – Log In

If you do not have a log in already – Sign up to Patient Access here: Patient Access – Sign Up

NEW! – NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)

If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.

All patients living more than 1.5 miles from a dispensing chemist will be eligible to collect their medication from the surgery dispensary. If you would like to pick up your medication from the surgery and live more then 1.5 miles from a chemist, please speak to a member of the dispensary or reception teams.

During the year you may be asked to have a face-to-face meeting with one of our dispensers for them to undertake a quick review of your medication, this is a requirement of their job so we would welcome your co-operation. The meeting should not take more than a few minutes and would be arranged at a mutually convenient day/time.

Our Dispensary Opening Times

Monday to Friday

08:00 – 13:00

14:00 – 18:00

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

those on specific benefits or through the NHS Low Income Scheme

those who are age exempt

those with certain medical conditions

More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription (per item): £9.65

12-month prepayment certificate (PPC): £111.60

3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line 0845 850 0030

General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Click here to find out about the rise of Prescription Charges – Prescription charge rises to £9.65 – PSNC Website

This is an option for all patients, at the time of collecting your medication you now have the option to book your next supply. This means that you will not need to contact the surgery again until your collection date, as the dispenser will be responsible for generating your repeat medication. This is particularly useful for patients that have a regular 28 day supply.

Please ask for more information when you next see the dispenser.

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the pharmacy you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

– Don’t want to go to your GP practice every time to collect your repeat prescription.

– Collect your medicines from the same place most of the time or use a prescription collection service now.

 It may not be if you:

– Don’t get prescriptions very often.

– Pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

– A pharmacy, a dispensing appliance contractor (if you use one).

– Your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information please visit the NHS Choices website.